Privacy policy
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That’s why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Name
- First name
- Phone
- E-mail address
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Please note that all the information you transmit on the appointment platform is managed by the GORDV platform. With regard to this data, please refer to their privacy policy.
Use
Your personal information is collected via the following forms:
- Contact form
- Opinion poll
- Website statistics and performance
- Website management (presentation, organization)
- Correspondence between you and us
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
- IP address
- Operating system
- Visited pages and queries
- Time and day of connection
The use of such files allows us to :
- Improved service and personalized welcome
- Personalized consumption profile
- Statistics
- Sharing personal information
Sylvie McNicoll does not share your personal information. However, certain personal information may be accessible to our computer and Web site service providers. (hosting, maintenance and other services). Our contracts with these service providers require them to maintain the confidentiality of this personal information and/or to have a Privacy Policy.
We may also share certain personal information with government authorities and law enforcement agencies when required by applicable law or in the course of a professional inspection.
Retention period of personal information
We keep your personal information only for the length of time necessary to fulfill the purposes for which it was collected in accordance with this Policy and to comply with our legal, regulatory and/or contractual obligations. Your personal information is stored in locked premises and/or filing cabinets and/or in protected electronic files. You may contact the person responsible for your personal information to find out how long it will be kept.
Website hosting
Our site is hosted by : WHC, whose head office is located at: 7250 Rue Clark Bureau 301, Montreal, Quebec H2R 2Y3
The host can be contacted at (514) 504-2113. The personal information we collect and process is transferred to the following country(ies): Canada.
Person responsible for processing personal information
The person responsible for processing personal information is: Sylvie McNicoll. She can be reached by phone at +1 819-329-5380, from 9:30 a.m. to 5 p.m., Monday to Friday. The data controller is responsible for determining the purposes and means of processing personal data.
Obligations of the data controller
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected. In addition, the data controller undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
Right of objection and withdrawal
We are committed to offering you the right to object to and withdraw your personal information.The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection. The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, please contact us at:
Address: 30 rue de la Bonne Renommée appt 412
Gatineau (Québec) (Secteur Aylmer)
E-mail: info@sylviemcnicoll.com
Telephone: +1 819-329-5380
Right of access
We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
To exercise these rights, please contact us at:
Address: 30 rue de la Bonne Renommée appt 412
Gatineau (Québec) (Secteur Aylmer)
E-mail: info@sylviemcnicoll.com
Telephone: +1 819-329-5380
Security
The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) protocol
- SET (Secure Electronic Transaction) protocol
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Computer backup
- Digital certificate development
- Login / password
- Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Legislation
We undertake to comply with the legislative provisions set out in: The Act respecting the protection of personal information in the private sector, LQ 2021, c. P-21. 25; and/or Personal Information Protection and Electronic Documents Act, LC 2000, c 5. In the event of a dispute, the dispute should be settled before the courts of Montreal, Canada located at 1 Rue Notre Dame E, Montreal, QC H2Y 1B6.
